My Valentine One install

[boxboss]

not sure maybe the cord I got was not the corect type...who knows
There are two kinds of modular phone cords. Wall to phone and phone to headset. They look virtually identical, but the plugs are slightly different. Maybe that was the problem?

[nealh]

There are two kinds of modular phone cords. Wall to phone and phone to headset. They look virtually identical, but the plugs are slightly different. Maybe that was the problem?
wow..forgot all about this issue. I returned the cord, never got it to work

I tinkered and got the included cords to work fine